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You can learn more about cookies and their use by visiting our page cookies.

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Use of Cookies

The purpose of this document is to inform you as clearly and as fully as possible about the use of Cookies by MyFreedelity and their purpose. We also refer you to MyFreedelity's general terms and conditions of use.


1. Cookies

A Cookie is equivalent to a text file stored on the web user's device, either in their browser or on their computer's hard drive. These Cookies contain certain information that Freedelity uses to process your requests better and improve and optimise our services.


2. Goal pursued

The MyFreedelity website uses Cookies and similar technologies to distinguish and identify your usage preferences. This allows us to provide you with a better experience when you visit our MyFreedelity site and optimize it.

Cookies and similar technologies do not, however, enable us to systematically collect data that could identify you. They only help us to improve our website's operation, to understand your interests and to assess the relevance of our website's content.


3. Information recorded during your visits to MyFreedelity

Certain information will automatically be saved during your visit.

This information includes:

  • your computer's IP address;
  • the browser version;
  • the browser type;
  • the browser language;
  • the pages of our website that you visit;
  • the time and date of your visit.

This information is stored by Freedelity to improve the content of our website and to create statistics.


4. The various cookies that may be placed on your device

Freedelity S.A./N.V. uses or is likely to use the following Cookies:

  • Freedelity Session Cookies to recognise the user;
  • Google Analytics and Google tag manager cookies to draw up visit statistics for example;
  • social networks Pixels;
  • Email Pixels (for the Freedelity platform only).

5. EMAILS

The e-mails that we are sending you may contain web beacon pixels. These enable us on one hand to identify you when you open the e-mail and check which links or adverts contained in the e-mail you access, and on the other hand to identify the information parts in our emails that are important for you. You can delete the pixel by deleting the e-mail. If you do not want to download the pixel to your computer or another device, you can do it in plaintext instead of HTML.


6. Consent

When you visit the MyFreedelity site we will invite you to consent to the use of Cookies. You are free to accept or refuse Cookies but we must inform you that refusing may negatively affect the browsing experience on our website, in particular when these are functional Cookies.


7. Managing and deactivating cookies

At all times, you will have the possibility to configure your browser by modifying the settings to reject Cookies. Please note that refusing or rejecting all Cookies may substantially impede the functionality offered by our website.

Therefore, Freedelity declines any liability concerning consequences relating to (i) any website malfunctions resulting from Freedelity's inability to save or consult the Cookies necessary for the operation of its Services, and (ii) refusal or deletion of Cookies by the user.

Cookies can be deactivated by configuring your browser and/or by deactivating content sharing on social networks.

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© 2023 Freedelity SA/NV — 8, Rue du Bosquet - 1400 Nivelles, Belgium
+32(0)2/880.98.36 - info@myfreedelity.com
MyFreedelity and the MyFreedelity logo are registered trademarks of Freedelity SA
All rights reserved. N° BCE BE0818.399.886.